INSTRUCTIONS
The following instructions are applicable to the user who is registered or about to be registered as a REALTOR on the Flexbuild Homes Service.
To register as a realtor, on the left hand side of the Login page, click the hyperlink “Click here to register as a Realtor”. You will be presented with a login form in which some of your details will be required.
The information required on this form is for two purposes. The first is for prospective clients or tenants to be able to contact you as the realtor or a representative of the realtor. Contacting may be by email or phone calls or actual visits to your office or site.
There is also the need for the system to be able to identify you, the realtor as who you are in a case where you forget your login details. A check is run based on the information you have provided and you will be asked for some of this information again so as to check for consistency.
For these reasons please provide as much information as you can. Some of the fields, like email, are compulsory, others are not. But the more information you provide the better for you and the system.
Once registration is completed, a mail is sent to you using the email address you supplied in your registration. This mail contains your numeric Realtor ID and a 4 digit PIN. The Realtor ID is extremely important as all reference to you or your company will be by this ID. Therefore keep it as protected as you can. You can change your PIN anytime and as often as you wish. You will need to provide your Realtor ID from time to time.
When you have received your Realtor ID and PIN, you may log on to the application using the “login screen”. On logging in, you are presented with a number of options depending on what you want to do. You can begin listing your properties right away. We have created fields and guides to help you to a successful and attractive listing, so most of what you have to do is select from available options.
LISTING AN ITEM - HOUSE
After logging on, you are presented with an introductory page. This actually gives you a summary of your activities and listings and pending items. You are also presented with a number of options including editing administrative settings in your “homebox”.
Clicking on the “List House” from the series of buttons on the left of the screen exposes to you the functionality to list a new house. You simply put in all the available details of the house as requested on the form. When all information relevant to the property has been provided, click on the “Save” at the bottom of the form. If you are not okay with what you have done, you can click on the “Cancel” button to start over or the “Exit” button if you do not want to list a house at this time.
If you have clicked on the “Save” button, you will be presented with all the details you have provided as a last check before the actual submission. This gives an opportunity to review your listing and to check for mistakes and errors. If there is an error in the listing, you can click the “Cancel” button to get an opportunity to edit the listing or to cancel it entirely. To complete the listing, click the “Save” or “Submit” button to complete the listing.
Once done, your listing is accepted and you get an acknowledgement of same. A listing charge is deducted from your Flexbuild Homes Account Balance. You are also prompted to upload pictures of the property if you have any. If you accept to upload pictures, you will be presented with an upload page with which you can upload pictures from your computer or external drives. You are allowed a maximum of XXXXX pictures with each picture not larger than xxxxxxx KB and the files must be in JPG or BMP or TIFF format.
Once file upload is completed, you will get an acknowledgment. The pictures uploaded will be displayed along with the listed property when viewed by prospective clients or tenants.
LISTING AN ITEM – LAND
The procedure to list a land is about the same as that of listing a house. From the introductory page, after signing in or from any other page in the Realtor module, clicking on “List Land” button presents the Land Listing Page.
To list a piece of land, provide required details relating to the land to be listed. When done, click on “Save” button to view your listing before it is finally submitted. If the listing is found to be error free, it can be saved by clicking the “Save” or “Submit” button. A listing charge is deducted from your Flexbuild Homes Account Balance.
Unlike in the case of listing a house, there is no option to upload pictures. The land listing process ends here.
VIEW LISTING
Clicking on the “View Listing” button presents a list of valid listings posted by you (or your Company). A listing is valid for 7 days. This means that any property listed will remain visible to the world for 7 (seven) days. Prospective buyers or tenants who search the Flexbuild Homes site can see your listing if it meets their search criteria only if your listing remains valid.
Once a listing expires, it will be automatically taken off the valid listing view and searchers will not be able to find or view the property, unless a re-list is done.
The View Listing page provides an interface to view details of each listed property. It also provides a navigation tool to move from one property listing to another. Included also is the functionality to Unlist an item when the listing is no longer valid. This is useful in a case where a property is sold or leased and is no longer available within the 7-day listing period.
OLD ITEMS
The Old Items view shows all listings that have expired. Listings expire 7 (seven) days after they were listed. These expired listings cannot be viewed by the prospective searcher (buyer or tenant).
Two options exist for old items (expired listings).
- An expired listing can be re-listed, meaning it can be place in the valid pool once again for the world to view. A re-listed item will remain listed for 7 (seven) days except you (i.e. the realtor) unlist it. If you had uploaded pictures along with the listing, there is no need to upload again. The pictures will be displayed along with the property upon re-listing.
- An expired listing can be deleted. Once deleted, this record is no longer available. Deleting an item also deletes all the uploaded pictures attached to the property listed. To re-list a deleted item, a fresh listing must be made and where there are pictures, they must be uploaded afresh.
To re-list or delete an item, check the box beside the item. You can also select multiple items to re-list. When all items to be re-listed have been selected, you will have to select the action to perform. At the list box located at the bottom of the page, select the action to be taken. You can choose to delete or re-list selected items. To complete the procedure, click on “GO”.
In the case of re-listing, a listing charge is deducted from your Flexbuild Homes Account per item re-listed and you get an acknowledgement. If your account is not funded, you also get a notice of this and on what item re-listing failed.
In the case of deleting, you get an acknowledgement of the deleted items.
Expired items left unrelisted will be deleted after 3 months.
BALANCES
The Balances page shows each realtor’s summary of financial transaction as far as Flexbuild Homes is concerned. It gives a statement of account for the realtor’s Flexbuild Homes Account. Deductions from listings are reflected in this page. Payments made into the realtor’s account are also reflected in this page.
HISTORY
A history of listings, expiries, re-lists and deletes for realtor is provided in this page. This is for audit purpose. Only history for the last 6 months will be maintained. History entries older than 6 months will be automatically deleted on a monthly basis.
REQUESTS
When prospective buyers or tenants search the internet and are not able to find what they want or need, there are presented an option to register their demand. This demand is stored and passed on to every realtor. The “Request” page shows a list of outstanding request.
When a requirement in the outstanding list is met, the item meeting the requirement is automatically deleted from the outstanding list.
OPTIONS
The “Options” page is the administrative page where realtors can change or customize their settings and preferences. Password changes, changes in company information and other settings are can be made here.
PAYMENTS
At this time and for the next few weeks, all listings will be free. When the “generous” period is over, payments shall be made on listings or re-lists on an item by item basis. To fund your account all you have to do is walk into any branch of Guaranty Trust Bank and pay ANY AMOUNT of money into the Flexbuild Homes Account. It is very important that you reference your Realtor ID or Agent ID. Once payment is made, your Flexbuild Homes Account will be credited with the same amount anytime from 6 to 24 hours.
Once signed on, your current balance is displayed below your listings.
OTHER FEATURES
A lot of correspondence will be by email. When the Realtor makes a payment to the bank, in addition to adding a credit to the balance of the realtor’s Flexbuild Homes Account, the system sends an acknowledgement mail to the realtor using the listed email address.
As a realtor, you can view your payment receipts online. You can print them too at anytime you desire.
Internet search
When a searcher comes across a property you have listed, he can view details of the property and even see picture in the case of houses. He can see your contact details from and contact you using any of the contact details you have listed.
He can send you mails instantly from the search pages and ask questions. Over and above these he can view other properties listed by you.
Search Register
When a searcher searches for a property meeting a certain criteria and he does not get any result, he has an option to register the property in our system. If you happen to register a property meeting that requirement, a mail is sent to you automatically giving you the contact details of the person who made the request you have just met. A mail is also sent to the person who made the request giving him your contact details. Hence a match is made.
Flexibility of Payment
To fund your account, you can pay any amount whatsoever into the Flexbuild Homes Account. There is no fixed amount to pay each time neither is there a fixed denomination. Whatever is convenient for you is just fine. Month end statements will be sent to each realtor at the end of every month.
Ease of Operation.
Because this service is internet based it can be accessed from any part of the world and at anytime.